Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to carefully packaging and shipping your order as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

During sales, holidays, or periods of high order volume, processing times may be slightly longer as everything at stackedbyzoe is hand packed and handled with care.

Shipping Methods

We offer shipping through trusted carriers such as USPS, UPS, or other reliable shipping providers. Available shipping options and estimated delivery times will be displayed during checkout.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on the selected shipping method, destination, and order size.

We may offer free shipping on qualifying orders during promotional periods.

Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Please note that delivery estimates are provided by the shipping carrier and cannot be guaranteed. Weather conditions, carrier delays, holidays, and other unforeseen circumstances may affect delivery times.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order is returned to us, additional shipping charges may apply to resend the package.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for delays caused by the carrier.

If your tracking information shows your package as delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, please contact us and we will do our best to help.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can review your claim and work toward a resolution.

International Shipping

At this time, we ship within the United States only. If international shipping becomes available in the future, this policy will be updated.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through our Contact page or by email, and we'll be happy to assist you.